Unsatisfactory service by Empire Plumbing contracted through American Home Shield (AHS) Warranty. The water line feeding my water heater began leaking at a joint outside the wall. To repair, the water and electrical lines needed to be disconnected from the heater....Read more
We had a pleasure to deal with Empire Plumbing on two occasions, both they were called in by 2-10 Home Warranty company. First time, we called because of the faulty SHOWER drain. A guy named Matt came, and instead of checking the shower drain he took off the faucet on...Read more
Good evening.. I am currently on chippenham parkway and one of your drivers,(lic plate # VEF-8042) Is driving reckless! Not only was his driving rediculous, he flicked my family the middle finger (TWICE) because we weren't moving fast enough for him. I HAVE CHILDREN IN...Read more
I filed the initial complaint November 14 today is December 28 the problem is still not fixed by empire plumbing they do not call to let you know what's going on I would not recommend him to anyone I filed a complaint with my home warranty However Empire plumbing has...Read more
*** Poor Service! No-Show / No-Call in a 4 hr window! I have had to call them again and again. The tech that they sent out to fix out toilet, did not have a drill, a ladder, or even a flashlight. Then when he figured out what was wrong, he was not allowed to go to...Read more
I went through my home warranty to get my garbage disposal fixed after it had been leaking recently. My home warranty sent a tech from Empire Plumbing from Richmond VA. I though that was strange since I live almost two hours away from location. The tech shows up at...Read more
Filed a claim through my home warranty company for a plumbing issue I am having. I was given EMPIRE PLUMBING (RICHMOND, VA) as the company to conduct the repairs. I called to set up the appointment and was given the 24th of Jul between 0800 - 1200. I never received...Read more
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